Virginia Plain Service – with a side of attitude

Amid all the excitement – Agenda writing a post advising readers on how to ‘cope with the awesomeness’, for example – we headed to Virginia Plain on Friday night to find out what the deal is. We are still fairly (ish) new to Melbourne, but would we be right in thinking this is a fairly big venture for former Carlisle Street Wine Bar owner Marco Santucci to be taking on? Sharing street space with Chin Chin, Cumulus Inc. and Coda, this place is going to have to deliver. Really deliver.

So, first comes the disclaimers: we dined here once and appreciate that for a truly fair appraisal it would be wise to visit a number of times; of course every diner’s experience is difference and what we might find delicious, annoying or impressive, others might not; and we understand that everyone (wait staff included) have off nights. Please have all this in mind when you read the following – we are not out to discourage, merely share our opinion.

We walk in at 8:30pm and easily secure a spot sans booking, as the place is only half (if that) full, it is one of the biggest dining rooms I can think of, in the CBD at least, and although the muted tones and mood lighting promote a ‘cosy’ ambiance – it is big. The open kitchen sits at one end of the room, a glaring beacon of light, which lends the place the only real hustle and bustle. When we visited, the whole place was a little flat. However, we are presented with menus and have a list of dishes ‘that have been popular so far’ recited at us as we ponder our selection. A $35 bottle of wine is pretty much a no-brainer, and the selection and range of prices on the drinks list at least take some of the sting out of the wandering-into-exy territory food.

It’s not all that easy to decide on what to order – having been well and truly indoctrinated into the current Melbourne trend for sharing plates, this menu suggests that there is the potential for group grazing, but then kind of negates it with its price point (mains are $26-65, unless you select from the one-pot/plate comfort menu called Heart + Home, where you’ll find a $19 venison and chocolate pie) and seemingly starter / main / dessert layout (The Thrill of it All / The Main Thing / Sweet Serenade ). The set menu (4 courses for $49 / 7 courses $89) seems to scream value-for-money in retrospect.

Ham Hock Terrine

Warm Spring Salad

Really not knowing where to head we ordered two starters to share – ham hock terrine sandwiching a wedge of foie gras with a generous amount of piccalilli and warm spring salad of peas, asparagus (green and white), baby cos hearts and herb dressing (also contained broad beans and was a refreshing taste of spring). The latter we were advised would also work as a side so we figured we would make it last for our main, a single serve of wagyu Wellington ($48).

Dauphinoise potatoes

Were we being tight to share? I don’t think so – we’d eaten some nibbles earlier at Kodiak Club so weren’t starving and wanted to leave room for dessert. Plus $96 for Wellington to share is just out of the question in my mind – however amazing and Wagyu-ish it is. This said – it was a great dish – served with fondant potatoes (we also ordered Dauphinoise potatoes, which were ok, home-cooked at best) and  spring beans, the tender beef being wrapped in a deliciously savoury ‘cep duxel’ (excuse the menu’s typo) and crispy not flaky pastry. But really, just as good as Fitzrovia’s offering, without the hefty price tag.

Waygu Wellington – single serve ($48)

So the problem? Things went astray post-starters (tasty but no X-factor). Plates were cleared, although we requested to keep the salad to finish off with our main, and we then waited 30 minutes until our waitress finally noticed we were sitting there looking a bit lost. She cleared the wooded board that the long-finished terrine had sat on, then announced she would call our mains away. Call them away? Had we missed something?

When the Wellington finally turned up we were without cutlery, and after a few attempts to catch someone’s eye, we had to go and hunt down our waitress who, even when alerted to a $50 main going cold before our very eyes, seemed too taken with wine tasting, instead sending someone else to furnish us with a knife and fork. Not great. Oh, and did I mention this is after I asked if the veggies could be reheated (due to the significant ‘coolage’ that had occurred during our wait) and were met with a shrug of the shoulders and an explanation that dishes termed starters should be eaten as starters. From the same person who recommended we have the dish as a side. It was patronising and not the kind of place I expect to go to for attitude. If we want to be really petty, the comment: ‘Was the Wellington ok even though you only ordered a single portion?’ at the end of the meal was not appreciated either.

The Wellington by the way was delicious, and I regret wolfing it down in a moment of anger-fuelled hunger – but that is what happened. Dessert came around but the whole experience was getting downright awkward, however, undeterred I went for a modern mandarin cheesecake. Why modern? Was it a stay-at-home dad, did it split the bill at the end of a date? Oh right, yeah, it was ‘deconstructed’. Hasn’t this been done to death already? Apparently not. Ok, we play ball – but in our experience, when you reduce something to its individual elements, each and every one of them have to absolutely shine. Despite being told the mandarins had been poached, they were tough and pithy. The cheese element was just that – piped mounds of cream cheese – and then a scattering of broken biscuit crumbs to resemble the base. Really? Snoresville.

As an ‘apology for the confusion’ (who’s confused?) we were given a glass of sticky wine each – not needed seeing as one of us was driving and we had already shared a bottle. Now all we need after an experience that fell short of expectations is a headache. Hey-ho. So there you have it – will absolutely try out the tasting menu, and wish the place all the best – it has got some tough competition.

Were we impressed? Not particularly. But there’s no accounting for taste.


//

Virginia Plain

31 Flinders Lane

Melbourne, VIC 3000

Ph. (03) 9290 0400

Virginia Plain on Urbanspoon

About these ads

12 thoughts on “Virginia Plain Service – with a side of attitude

  1. Thanks for such an honest and quirky review. What a change from the usual blogs that just ooze with sugary comments and photogenic observation about the food and provide no real opinion or judgement. Have to say it seems like a most frustrating dinner you,ve experienced and l hope the management read your post. I’ll be waiting a while before l go there. Hope to read more from you. Cheers Gina

    • HI Gina

      Thanks for the feedback. We too are sick of food blogs that will say they arrived, photos of what they ate and left. Not a critical bone in their body – let alone a descriptive one as to whether they liked the meal or not.

      But we never ever go into a restaurant with our hard earned cash hoping they fall on their faces so a negative review can be posted. If you live off little means then you would be stupid to live your life like that.

      It was a frustrating dinner but we haven’t totally written it off. And we will join you in that wait.

      Glad you enjoy our style – hope to see you back here soon!

      PhotoMonkey

  2. Shame you did not have a better time.You are obviously entitled to your opinion however IMHO you betray yourself on two points – the preconception that portion size equals value – and the disingenuous response to the waiter comping you two glasses of wine. And yes I am biased in that i have been a waiter for a long time and recently started working in wIne wholesale, although my boss looks after this account.

    • Hi Sean

      Thanks for the feedback. I also am disappointed that I didn’t have a better time. I know full well that portion doesn’t equal price but I have had some outstanding Wellington’s at both Fitzrovia and The Sharing House. Compare this Wellington from Mark (Young Chef of the Year) at The Sharing House for $58: http://pigouttravels.wordpress.com/2012/08/15/the-sharing-house/

      I’n not even sure you would get anywhere near that amount of food for the $96 for the sharing dish at Virginia Plain. We didn’t complain about the quality of the wine – just the manner that the issues were handled. In fact I think the wine list was one of the most enticing in Melbourne.

  3. There’s a reason why one should not take Agenda/Broadsheet as review-worthy. They are more news updates than anything else. Likewise, food blogs that merely feature saccharine (non) reviews and great photography — they are also merely news updates. Keep up your critical reviews. :)

    When the menu isn’t particularly different from what is already on offer, and if the situation is aggravated by mediocre service, we can understand how you would have have felt after dining here. We felt the same at a similarly hyped-placed, Albert St.

    • Thanks for the positive feedback – as you said – we are out to share our experiences but don’t want to be negative for no good reason. It’s interesting you mention having a not so great time at Albert Street, that was one of our favourite meals of last year! Guess it only proves that each restaurant visit is unique and that the role of the food blogger is to advise, not anger. Happy eating!

  4. For $96, I would have expected the beef wellington to be mind-blowingly awesome and 10 times better than the already fantastic one that I shared with my mate at Sharing House a few weeks ago. I’m sorry to hear that you didn’t enjoy your meal but like the others, I appreciate your honest reviews over overly saccharine posts written by bloggers trying too hard to impress!

    • Thanks – appreciate the comment – and agree with you on Sharing House’s awesome Wellington. These things happen, and while it gives us no pleasure to report on a dodgy dining adventure – we wouldn’t be true to our readers if we plastered over the cracks with unbridled optimism. Sharky.

  5. To some extent, I can put up with slow service, I can even put up with slightly haphazard or abrupt service (though even then only really if the food is cheap and it’s the sort of place where you don’t expect much service, a la Chinatown-type places), but the one thing that I really can’t stand, no matter the price of the food, is snobbish, condescending or passive-aggressive service, and if it was an expensive meal that just makes it even worse. It sounds like this was a bit like that for you. My sympathies.

    Unlike other commenters, however, I don’t actually notice many blogs who’re all sugary-sweet, though, I suppose I just don’t follow those ones. Most of the ones I read regularly are more likely to write about places that they enjoyed, sure, but even in a generally positive post they will say something critical when it’s called for.

  6. I got soooo excited when you went for the beef wellington (Thanks for the linkback BTW)! Then I saw your pic and ahem.. went WTF and Where the F is the Beef Wellington? I know it’s wagyu and I know it’s for one person but that’s preddy tiny! >.< And the comment from the staff member… Yikes.

    I will have to wander past one day and try their $48 menu though… hopefully I'll be full :P

  7. Good insights – here’s what happened when I posted a negative review on Wherespresso (which I run)…

    Some owners take constructive feedback poorly, thinking it’s all beer and skittles (and a reason why they need to solicit customer feedback).

  8. Pingback: The Town Mouse, Carlton | Sharking for chips and drinks...

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s